Refunds policy

At Wellone.in, our priority is to provide a secure platform for users to receive and offer financial assistance directly. We are committed to ensuring that clear guidelines are in place regarding the primary convenience offered through the platform.

CONSUMER ID TRANSFERRING

REFUND ELIGIBILITY

If a person has joined a plan or made contributions under false pretenses or fraudulent claims, they are entitled to request a refund. If the services from our end fail to fulfill the expectations due to system errors, users have the right to request a refund.

REFUND PROCESS

To initiate a refund, users must first submit a request. Requests should be sent to our customer care email ID, welloneinfocare@gmail.com, along with the reasons for the refund. A thorough review will be conducted within 7 working days, and necessary actions will be taken from the Customer Care Department regarding the refund.

If the platform is discontinued due to any personal matters or any other individual-related issues, refunds will not be issued in any manner. For inquiries or concerns related to refunds, users can contact us at welloneinfocare@gmail.com.